Frequently Asked Questions
Is Echo Wipe safe for kids and pets?
Absolutely! Echo Wipe is made from gentle, non-toxic materials that are safe on all surfaces, so you can clean confidently around children and furry friends.
Can I use it on all surfaces?
Yes! It works on benchtops, sinks, tiles, glass, stainless steel, and more – no need for multiple cleaning tools.
How do I clean and reuse it?
Simply rinse it with water or toss it in the washing machine. Echo Wipe is durable and can be reused again and again, saving you money and reducing waste.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your refund policy?
We offer a 30-day money-back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.